Frequently Asked Questions

When you buy from us, you're investing in your health and supporting sustainable practices. Our products are selected for their quality, freshness, and nutritional value. The price reflects the superior quality and the positive impact on local producers and the environment.

We chose Colun because it's a local cooperative with high standards of quality and animal welfare. Their model ensures that profits go directly to the producers, aligning with our fair trade values.

We offer foods like avocados because we know they are important to our customers. Although they are not locally sourced, we work only with producers who implement sustainable practices and responsible water management.

It's an approach that integrates traditional farming practices with scientific knowledge to create sustainable food systems. It produces food in harmony with nature: without chemicals, with diverse crops, and respecting natural cycles.

We seek producers with sustainable practices, quality products, and fair working conditions. We prioritize geographical proximity and develop direct, transparent, long-term relationships.

We operate on a direct order system: we order from producers exactly what our customers request. This eliminates surpluses and ensures that producers receive fair payment for everything they grow.

Yes. Each product has logos that identify whether it's vegan, vegetarian, gluten-free, organic, etc. If you have any questions, write to us and we'll be happy to help you find what you need.

Yes, currently only in Puerto Varas. You can see our coverage area here . We use minimal and reusable packaging to reduce our environmental impact.